Install Guide

NOTE: If the backout operation fails, select all the backout problems and click Current as action or run
uninstall_SelectAction.js script with scope set as Global . Click Back Out again to delete the OpenManage
Integration from ServiceNow.
7. Delete the Back Out application
To delete Back out application, perform the following steps:
a. In the Navigation filter, type Retrieved Update Set and delete the Back Out application
8. Run the script uninstall_backout.js to delete the backed out application.
a. Go to the file system where you have extracted the
DELL_EMC_OpenManage_Integration_ServiceNow_Background_Scripts folder that contains the scripts.
b. Open and copy the uninstall_backout.js content.
c. In the navigation filter, select System Definition > Scripts - Background.
d. In the Run script box, copy the uninstall_backout.js content, select the scope as Global, and then click Run
script.
NOTE: When you uninstall OpenManage Integration with ServiceNow, the Preview Update Set and Commit Update Set
operation takes longer duration than the new installation.
The OpenManage Enterprise connection profile, SupportAssist Enterprise connection profile, and the server details retrieved
from OpenManage Enterprise are deleted from the ServiceNow instance.
18 Uninstalling OpenManage Integration with ServiceNow