Users Guide

OpenManage
Integration with
ServiceNow features
ServiceNow
Administrator
OpenManage Integration with
ServiceNow Operator
OpenManage Integration with
ServiceNow User
View the alerts and
incidents created for the
retrieved events from
OpenManage Enterprise
Allowed Allowed Allowed
Update the alerts and
incidents
Allowed Allowed Not allowed
Change the alert
management rule
Allowed NA NA
Delete OpenManage
Integration application
from ServiceNow
Allowed Not allowed Not allowed
8 Required user privileges