Install Guide

1 Overview of Dell EMC OpenManage Integration with ServiceNow..................................................... 4
2 Installing OpenManage Integration with ServiceNow.......................................................................6
Installation prerequisites....................................................................................................................................................... 6
Compatibility matrix...............................................................................................................................................................6
Required user privileges ....................................................................................................................................................... 7
Install and configure a MID Server...................................................................................................................................... 8
Download OpenManage Integration with ServiceNow.....................................................................................................8
Install OpenManage Integration in ServiceNow by uploading update set into ServiceNow instance........................ 9
Deploy OpenManage Integration connector .JAR on MID Server.................................................................................. 9
3 Delete OpenManage Integration application from ServiceNow.........................................................11
4 Additional resources....................................................................................................................12
5 Accessing documents from the Dell EMC support site....................................................................13
6 Contacting Dell EMC................................................................................................................... 14
Contents
Contents 3