Users Guide

Table Of Contents
Blink and Unblink
Unable to complete or select the disks for the blink or unblink operations
Cause: The Redfish service is not enabled.
Resolution: Enable the Redfish service by using iDRAC UI. For more information, see the iDRAC documentation on Dell EMC
support site.
Cause: After the hardware inventory is loaded in OMIMSWAC, if the physical disk is removed then the blink and unblink
operations fail with error: Blink may not be supported with <Disk_Name>.
Resolution: Insert the physical disk and click Refresh to reload the inventory information in OMIMSWAC, and rerun the
blink and unblink operations.
Cause: If the iDRAC firmware version is less than 3.30.30.30, the physical disks cannot be selected to blink or unblink.
Resolution: Update the iDRAC firmware to the latest version and retry the blink and unblink operations.
Blink and unblink operations fail when a physical disk is attached to an embedded SATA controller and the health status is
Unknown, indicating that blink or unblink operation may not be supported on the disk.
Cluster-Aware Updating
Job failed while downloading the required components for the update
compliance operation
While downloading the DSU and IC tools, the update jobs may fail due to various reasons. Probable causes and solutions are
given below:
Cause: While exporting the repository by using Dell EMC Repository Manager (DRM), the export job may complete with
status as "Partially succeeded." In this case, one or more DUPs may be missing from the repository.
Resolution: Retry exporting the repository in DRM and ensure that the job is successfully completed.
Cause: One or more components may not be downloaded when the 'update source' is selected as an online source.
Resolution: Ensure that there is Internet connectivity and retry downloading the catalog from the online source. For more
information, see Dell EMC Repository Manager user guide.
Unable to download the DUP(s)
Ensure to access the Windows Admin Center remotely using domain user credentials. Otherwise, use local administrator
credentials to access the WAC locally. For more information, see Microsoft documents.
Check your Internet connection or proxy configuration.
Unable to generate compliance report
Cause: When you connect to a target node or cluster using Single-Sign-on rather than 'Manage as' and generate compliance
report using OMIMSWAC, the compliance generation may fail.
Resolution: Before connecting to the target node or cluster, ensure that you select "Manage as" and provide appropriate
Server Administrator or Cluster Administrator accounts.
Cause: When generating a compliance report, the compliance report generation may fail with the following error in the log:
Starting a command on the remote server failed with the following error message : The
WinRM client sent a request to the remote WS-Management service and was notified that
40
Troubleshooting