FAQ

Accessing documents from the Dell EMC

support site

You can access the required documents using the following links:

• For Dell EMC Enterprise Systems Management documents — www.dell.com/SoftwareSecurityManuals

• For Dell EMC OpenManage documents — www.dell.com/OpenManageManuals

• For Dell EMC Remote Enterprise Systems Management documents — www.dell.com/esmmanuals

• For iDRAC documents — www.dell.com/idracmanuals

• For Dell EMC OpenManage Connections Enterprise Systems Management documents — www.dell.com/

OMConnectionsEnterpriseSystemsManagement

• For Dell EMC Serviceability Tools documents — www.dell.com/ServiceabilityTools

• 1. Go to www.support.dell.com .

2. Click Browse all products.

3. From All products page, click Software, and then click the required link from the following:

• Analytics

• Client Systems Management

• Enterprise Applications

• Enterprise Systems Management

• Public Sector Solutions

• Utilities

• Mainframe

• Serviceability Tools

• Virtualization Solutions

• Operating Systems

• Support

4. To view a document, click the required product and then click the required version.

• Using search engines:

• Type the name and version of the document in the search box.

Topics:

• Contacting Dell

Contacting Dell

NOTE:

If you do not have an active Internet connection, you can find contact information on your purchase invoice,

packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services

may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Go to Dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4. Select the appropriate service or support link based on your need.

Accessing documents from the Dell EMC support site 25