Users Guide

Table Of Contents
Failure to perform maintenance-related tasks on rediscovered
servers
When you delete a server or all the servers in an update group from OMIMSSC, and rediscover them you cannot perform any
other operations on these servers like updating firmware, exporting and importing LC logs, exporting and importing server
profiles.
As a workaround, after rediscovering the deleted server or servers, perform firmware updates using the Deploy Operational
Template feature in Server View and for other maintenance scenarios use iDRAC.
Generic scenarios in OMIMSSC
This section contains troubleshooting information which are independent of any workflow in OMIMSSC.
Failure to access CIFS share using hostname
The modular servers are not able to access the CIFS share using the host name for performing any job in OMIMSSC.
As a workaround, specify the IP address of the server having the CIFS share instead of the host name.
Failure to display Jobs and Logs page in console extension
The Jobs and Logs Center page is not displayed in OMIMSSC console extensions.
As a workaround, re-enroll the console and then launch the Jobs and Logs page.
Failure of operations on managed systems
All the features of OMIMSSC does not perform as expected on the managed systems due to a Transport Layer Security (TLS)
version.
If you are using iDRAC firmware version 2.40.40.40 or later, Transport Layer Security (TLS) versions 1.1 or later is enabled by
default. Before installing the console extension, install the update to enable TLS 1.1 and later as mentioned in the following KB
article: Support.microsoft.com/en-us/kb/3140245. It is recommended that you enable support for TLS 1.1 or later on
your SCVMM server and SCVMM console to ensure that OMIMSSC operates as expected. And for more information about
iDRAC, see Dell.com/idracmanuals.
Failure to launch online help for OMIMSSC
When using Windows 2012 R2 operating system, the context sensitive online help content is launched displaying an error
message.
As a solution, update the operating system using the latest KB articles, and then view the online help content.
Firmware update scenarios in OMIMSSC
This section has all the troubleshooting information related to update sources, update groups, repositories, and inventory after
updates.
Failure of creation of update source
When the Domain Name System (DNS) network configuration of the Appliance is changed, creation of HTTP or FTP type of
update source fails.
As a workaround, restart the Appliance, and then create the update source of type HTTP or FTP.
Trouble shooting scenarios
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