Users Guide

Failure to open LC log files
After collecting the LC logs, when you try to view the LC log file for a server, the following error message is displayed:
“Failed to perform the requested action. For more information see the activity log”.
As a workaround, reset iDRAC, and then collect and view the LC logs. For information about resetting iDRAC, see iDRAC
documentation available at dell.com/support.
Failure of test connection
If user names are same and the passwords are different for the domain user account and local user account, then the test
connection between Microsoft console and OMIMSSC Appliance fails.
For example, domain user account is: domain\user1 and password is pwd1. And local user account is user1 and password is
Pwd2 . When you try to enroll with the above domain user account, the test connection fails.
As a workaround, use different user names for the domain user and local user accounts, or use a single user account as local
user and during Microsoft console enrollment in OMIMSSC Appliance.
106 Trouble shooting scenarios