Users Guide

Failure to update firmware of clusters
After a job is submitted in OMIMSSC to update firmware of clusters, the clusters are not updated due to certain reasons
displaying the following error messages in Activity Logs.
Cluster Aware Update failed for cluster group <cluster group name>.
Failed to perform Cluster Aware Update for cluster group <cluster group name>.
NOTE: The Cluster Aware Update actions are logged in the following locations : \\<SCVMM CIFS share>
\OMIMSSC_UPDATE\reports folder where the Cluster Aware Update report will be stored. The \\SCVMM CIFS share
\OMIMSSC_UPDATE\reports\log folder will further contain the Dell EMC System Update (DSU) plugin logs for each node.
Extended script logs are available in C:\Window\Temp location which consists precau.log and postcau.log files in each
cluster nodes for S2D cluster.
Reasons of failure of firmware update on clusters with the following workaround:
● If the required DUPs and catalog files are not present in the selected local update source.
As a workaround is to ensure that all the required DUPs and catalog files are available in the repository, and then update the
firmware of clusters.
● Cluster group becomes unresponsive or firmware update job was canceled in CAU due to an in-progress job, then the DUPs
are downloaded and placed in each server cluster node belonging to the cluster group.
As a workaround, delete all the files in Dell folder, and then update the firmware of clusters.
● If Lifecycle Controller (LC) is busy with other operations, then firmware update task on a cluster node fails. To check if the
update failed because of LC being busy, check for the following error message in each node of the cluster at the following
path: C:\dell\suu\invcolError.log
Inventory Failure: IPMI driver is disabled. Please enable or load the driver and then
reboot the system.
As a workaround, shut down the server, remove the power cables, and then restart the server. After reboot, update the
firmware on clusters.
Failure of firmware update because of job queue being full
Firmware update job submitted from OMIMSSC to iDRAC fails, and the OMIMSSC main log displays the following error:
JobQueue Exceeds the size limit. Delete unwanted JobID(s).
As a workaround, manually delete the completed jobs in iDRAC, and retry the firmware update job. For more information about
deleting jobs in iDRAC, see iDRAC documentation at dell.com/support/home.
Failure of firmware update when using DRM update source
Firmware update job may fail if you are using DRM update source with insufficient access to the share folders. If the Windows
credential profile provided while creating DRM update source is not a part of domain administrator group or the local
administrator group, the following error message is displayed: Local cache creation failure.
As a workaround, perform the following:
1. After creating the repository from DRM, right-click on the folder, click Security tab, and then click Advanced.
2. Click Enable inheritance and select the Replace all child object permission entries with inheritable permission
entries from this object option, and then share the folder with Everyone with read-write permission.
Firmware update on components irrespective of selection
The same components on identical servers get updated during a firmware update irrespective of the selection of components
made on these individual servers. This behavior is observed for 12
th
and 13
th
generation of PowerEdge servers with Enterprise
license of iDRAC.
Trouble shooting scenarios
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