Users Guide

Table Of Contents
Failure to connect to FTP using system default update source
After setting up and configuring, upgrading, or migrating OMIMSSC when you try to access the FTP site using the default
update source Dell Online Catalog it may fail if proxy credentials are required.
As a workaround, to access the FTP site using Dell Online Catalog as an update source, edit the update source to add the
proxy credentials.
Failure of test connection for local update source
After proving the details of a local update source, the test connection may fail as the required files may be not accessible.
As a workaround, ensure that catalog.gz file is present in the following folder structure.
For local HTTP update source: http:\\IP address\catalog\catalog.gz
For local FTP update source: ftp:\\IP address\catalog\catalog.gz
For local DRM update source: \\IP address\\catalog\<catalogfile>.gz
Failure to create DRM update source
Creating DRM update source on management server running on Windows 10 Operating System (OS) may fail, displaying the
following error message: Failed to reach location of update source. Please try again with correct
location and/or credentials.
Refer the omimsscappliance_main log in OMIMSSC Admin portal, if the error message displayed is: Unix command failed
SmbException: com.dell.pg.tetris.business.samba.smbclient.SmbException: session setup
failed: NT_STATUS_IO_TIMEOUTwhere EnableSMB1Protocol = false.
As a workaround, see to the following KB article: support.microsoft.com/en-us/help/4034314
Failure to create repository during firmware update
Creation of a repository may fail during a firmware update because of incorrect credentials provided while creating an update
source, or update source is not reachable by OMIMSSC Appliance.
As a workaround, ensure that the update source is reachable from where the OMIMSSC Appliance is hosted, and provide the
correct credentials while creating an update source.
Failure to display comparison report after upgrading or migrating
OMIMSSC
After upgrading to the latest version of OMIMSSC, if the connection to ftp.dell.com or downloads.dell.com fails, the
default Dell online FTP, or Dell HTTP update source cannot download the catalog file. Hence, the comparison report is not
available.
As a workaround, to view a comparison report for the default update source, edit the default Dell online FTP, or Dell HTTP
update source, create proxy credentials, and then select the update source from Select Update Source drop-down menu. For
more information about editing an update source, see Modifying update source section from Dell EMC OpenManage Integration
for Microsoft System Center for System Center Configuration Manager and System Center Virtual Machine Manager Users
Guide.
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Trouble shooting scenarios