FAQ

LC Logs scenarios in OMIMSSC
This section has all the troubleshooting information related to exporting, and viewing LC logs.
Failure to export LC logs in .CSV format
When you try to download the LC log les to .CSV format, the download operation fails.
As a workaround, add the OMIMSSC Appliance FQDN in the browser under local intranet site. For information about adding the OMIMSSC
Appliance in local intranet, see Viewing LC logs section in Dell EMC OpenManage Integration for Microsoft System Center Version 7.1 for
System Center Conguration Manager and System Center Virtual Machine Manager User’s Guide.
Failure to open LC log les
After collecting the LC logs, when you try to view the LC log le for a server, the following error message is displayed: “Failed to
perform the requested action. For more information see the activity log”
.
As a workaround, reset iDRAC, and then collect and view the LC logs. For information about resetting iDRAC, see iDRAC documentation
available at dell.com/support.
Failure of test connection
If user names are same and the passwords are dierent for the domain user account and local user account, then the test connection
between Microsoft console and OMIMSSC Appliance fails.
For example, domain user account is: domain\user1 and password is pwd1. And local user account is user1 and password is Pwd2 .
When you try to enroll with the above domain user account, the test connection fails.
As a workaround, use dierent user names for the domain user and local user accounts, or use a single user account as local user and
during Microsoft console enrollment in OMIMSSC Appliance.
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