Users Guide
Now, you can deploy operating systems.
Hypervisor deployment failure for 11th generation
PowerEdge blade servers when using Active Directory
Hypervisor deployment fails on the 11th generation PowerEdge blade servers when using the Active Directory user credentials. The 11th
generation PowerEdge blade servers use the Intelligent Platform Management Interface (IPMI) protocol for communication. However, the
IPMI standard is not supported for using credentials from the Active Directory setup.
About this task
As a workaround to deploy operating systems on these servers, use supported credential proles.
Steps
Incorrect credentials during discovery
• If you provide incorrect credential details during discovery, then based on the iDRAC version, the following resolutions are available:
• While discovering a 12th generation PowerEdge server with iDRAC version 2.10.10.10 and later, if incorrect details are provided in the
credential prole, the server discovery fails, with the following behavior:
• For rst attempt, server IP address is not blocked.
• For second attempt, server IP address is blocked for 30 seconds.
• For third and subsequent attempts, server IP address is blocked for 60 seconds.
You can reattempt server discovery with correct credential prole details once the IP address is unblocked.
• While discovering an 11th or 12th generation PowerEdge server with iDRAC versions prior to 2.10.10.10, if server discovery attempts
fail due to incorrect credential prole details, then rediscover the server with the correct credential prole details.
• For iDRAC versions prior to 2.10.10.10, blocking of IP addresses is congurable. For more information, see iDRAC documentation at
Dell.com/idracmanuals. Based on your requirement, you can also disable blocking of IP addresses. And you can also check if the
iDRAC.IPBlocking.BlockEnable feature is enabled in iDRAC.
• If the default iDRAC credential prole is changed after a server is discovered and added in the Appliance, then no activity can be
performed on the server. To work with the server, rediscover the server with the new credential prole.
IG installation issue while running multiple instances of
the installer on the same server
After you start installing the IG, if you try running another instance of the IG, then an error message is displayed. After you click OK, you are
prompted to save another IG MSI le.
As a workaround, do not save this le and continue with the rst installation.
Importing server prole job gets timed out after two
hours
After submitting the import server prole job in the Appliance, it may get timed out after two hours.
As a workaround, perform the following steps:
1 Press F2 and enter BIOS Settings.
2 Click System Setup and select Miscellaneous Settings.
3 Disable F1/F2 Prompt on Error.
62
Troubleshooting