Users Guide

As a workaround, reset iDRAC, and then collect and view the LC Logs. For more information, see iDRAC documentation available at
dell.com/support.
Firmware update on a few components irrespective of
the selection
Same components on identical servers get updated during a rmware update irrespective of the selection of components made on
individual servers. This behavior is seen for 12th and 13th generation of PowerEdge servers with Enterprise license of iDRAC.
As a workaround, do one of the following:
• To prevent irrelevant updates on identical servers, apply common components on identical servers and then apply specic components
separately on individual servers.
• Perform staged updates with planned outage times to accommodate the required rmware update.
Hypervisor deployment failure
Hypervisor deployment is failing and the activity log displays the following error: Error New-SCVMHost failed with following
error : An out of band operation (SMASH) for the BMC <IP ADDRESS> failed on IDRAC IP : <IP
ADDRESS>.
This error may occur due to either of these reasons:
• Dell Lifecycle Controller’s state is bad.
As resolution, log in to iDRAC user interface and reset Lifecycle Controller.
After resetting Lifecycle Controller, if you still face the problem try the following alternative.
• The anti-virus or rewall may restrict the successful run of the WINRM command.
See the following KB article for workaround: support.microsoft.com/kb/961804.
Hypervisor deployment failure due to driver les
retained in library share
Hypervisor deployment is failing and the activity log displays the following error:
About this task
• Error: Error while applying Hypervisor Profile to host <IP Address>. Failed with error : For
input string: ""
• Information: Successfully deleted drivers from library share sttig.tejasqa.com for <server uuid>
• Error: Deleting staging share (drivers) for <server uuid> failed.
These errors may occur due to exception output by the VMM command-let GET-SCJOB status and driver les are retained in the
library share. Before you retry or do another hypervisor deployment you must remove these les from the library share.
To remove les from library share:
Steps
1 From SCVMM console, select Library > Library Servers and then select the IG server that was added as the library server.
2 In the library server, select and delete the library share.
3 After the library share is deleted, connect to the IG share using \\<Integration Gateway server>\LCDriver\.
4 Delete the folder that contains the driver les.
Troubleshooting
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