Setup Guide
Table Of Contents
- OpenManage Integration Version 7.0 for Microsoft System Center Installation Guide
- Contents
- Introduction
- About OMIMSSC components
- Planning for installing OMIMSSC console extensions
- System requirements for OMIMSSC
- Installing, configuring and maintaining OMIMSSC
- Managing OMIMSSC and its components
- Viewing Appliance details
- OMIMSSC user management
- Viewing or refreshing enrolled consoles
- Repairing or modifying installers and accounts
- Uninstalling OMIMSSC
- Migrating or upgrading from older versions of DLCI for Configuration Manager and DLCI for SCVMM
- Upgrading OMIMSSC
- Troubleshooting
- Account deletion in OMIMSSC console extension for SCVMM
- Compatibility issue of Appliance with ADK
- Connection lost between Appliance and Integration Gateway
- Error accessing console extension after updating SCVMM R2
- Error message while accessing OMIMSSC admin portal through Mozilla Firefox browser
- Failure to connect to OMIMSSC Appliance
- IP address not assigned to Appliance
- No required permission to access SCVMM
- SCVMM error 21119 while adding servers to active directory
- Enrollment failure
- Accessing documents from the Dell EMC support site
Troubleshooting
Topics:
• Account deletion in OMIMSSC console extension for SCVMM
•
Compatibility issue of Appliance with ADK
• Connection lost between Appliance and Integration Gateway
• Error accessing console extension after updating SCVMM R2
• Error message while accessing OMIMSSC admin portal through Mozilla Firefox browser
• Failure to connect to OMIMSSC Appliance
• IP address not assigned to Appliance
• No required permission to access SCVMM
• SCVMM error 21119 while adding servers to active directory
• Enrollment failure
Account deletion in OMIMSSC console extension for
SCVMM
SCVMM creates an account for Appliance with the name OMIMSSC Registration Profile. If this profile is deleted, then you
cannot work with the Appliance.
Recommend you to not delete the account. However, reenroll the SCVMM console to OMIMSSC.
Compatibility issue of Appliance with ADK
Any existing functionality of OMIMSSC may fail after installing a software with an incompatible version of ADK.
As a workaround, upgrade the ADK version as per the prerequisites mentioned in OpenManage Integration for Microsoft System
Center Installation Guide.
Connection lost between Appliance and Integration
Gateway
When you restart the server in which OMIMSSC Integration Gateway is installed, connectivity is lost between the Appliance
and Integration Gateway. This is because the execution policy of the Integration Gateway for the user is not active. Log in to
the Integration Gateway server using the Integration Gateway user account to make the execution policy active. However, after
login the connection is not restored until the following steps are completed.
To set the PowerShell execution policy:
1. Set PowerShell execution policy for local system as RemoteSigned and for the Integration Gateway Service Account as
Unrestricted.
For information on policy settings, refer the following MSDN articles:
● PowerShell Execution policy: technet.microsoft.com/en-us/library/hh847748.aspx
● PowerShell Group Policy: technet.microsoft.com/library/jj149004
2. Once the execution policy is set, restart the Integration Gateway server.
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26 Troubleshooting