Users Guide

Why is the chassis global health still healthy when some of the
power supply status has changed to critical?
The global health of the chassis with respect to the power supply is based on the redundancy policies and the whether the
chassis power needs are satisfied by the PSU that are still online and functional. So even if some of the PSU are out of power
the overall power requirement of the chassis are met. So the global health of the chassis is Healthy. For more details on the
Power Supply and Power Management look in the user’s guide for Dell PowerEdge M1000e Chassis Management Controller
Firmware document.
Why is the processor version “Not Applicable” in Processor view in
the System overview page?
In case of PowerEdge 12
th
Generation Dell Servers and higher generations, the processor version is in the Brand column. In case
of lower generation servers processor version is shown in the Version column.
I get an exception whenever I click finish after editing a connection
profile through Web Client. Why?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. The connection profile can
be edited through the Desktop client. Re-registering the vCenter server to the same appliance will not solve this. A new setup
registered with FQDN is required.
I am unable to see the connection profiles to which a host belongs
to when I create\edit a connection profile in web GUI. Why?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. Re-registering the vCenter
server to the same appliance will not solve this. A new setup registered with FQDN is required.
On editing a Connection profile the select host window in the Web
UI is blank. Why?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. Re-registering the vCenter
server to the same appliance will not solve this . A new setup registered with FQDN is required.
How Come I See An Error Message Displayed After Clicking The
Firmware Link?
If you have a slow network speed (9600BPS), you may get a Communication Error Message. This error message may display
when you click the Firmware link in the vSphere Client for the OpenManage Integration for VMware vCenter. It happens when
the connection times out while trying to obtain the Software Inventory list. Microsoft Internet Explorer initiates this timeout. For
Microsoft Internet Explorer versions 9/10, the default “Receive Time out” value is set to 10 seconds. Fix this issue by using the
following steps.
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Troubleshooting