Users Guide

Table Of Contents
'Settings' page fails to load, if we navigate away and go back to
Settings page
For vSphere v5.5, in the Web Client, if you navigate away and go back to the Settings page, sometimes the page fails to load
and the spinner continues to show. This is a refresh issue and the page is not getting refreshed correctly.
Resolution: Click the global refresh and the screen will refresh correctly.
Versions Affected: 2.2 and 3.0
Why do I see Task cannot be scheduled for the time in the
past error in inventory schedule/Warranty schedule page of Initial
Configuration Wizard?
In the Web Client, if the user picks All registered vCenters in the Initial Configuration wizard, and if there are some vCenters
with no hosts or vCenters where some have Inventory or Warranty task already scheduled and some with no Inventory or
Warranty schedule set yet, then the user will sometimes see an error Task cannot be scheduled for the time in the past.
Resolution: If you have situations where there are some vCenters with no hosts or vCenters where some have Inventory or
Warranty task already scheduled and some with no Inventory or Warranty schedule set yet, run the setting of Inventory and
Warranty schedule separately again from the Settings page for those vCenters.
Versions Affected: 2.2 and later
Why is the Installation date showing up as 12/31/1969 for some of
the firmware on the firmware page?
In the Web Client, the installation date is showing up as 12/31/1969 for some firmware items on the firmware page for a host. If
the firmware installation date is not available, then this very old date is shown.
Resolution: If you see this old date for any firmware component, consider that the installation date is not available for it.
Versions Affected: 2.2 and later
Why is successive Global refresh cause exception to be thrown in
Recent Task window?
If a customer tries to press the refresh button repeatedly, the VMware UI may throw an exception.
Resolution: User should dismiss this error and can continue on.
Version Affected: 2.2 and later
Why is the Web client UI distorted for few of the Dell screens in IE
10?
In some cases, when a popup dialog is presented, the data in the background may turn completely white and be distorted.
Resolution: Close the dialog, the screen will return back to normal.
Version Affected: 2.2 and later
Troubleshooting
115