Users Guide

Table Of Contents
1. Move or upload the old_machine.crt certificate to PSC in the C:\certificates\old_machine.crt location that is
created in step 1 of retrieving the old certificate procedure. You can use Windows Secure Copy (WinSCP) or another SCP
client to move or upload the certificate.
2. Connect to External Platform Services Controller through remote desktop connection.
3. Open command prompt in administrative mode.
4. Run the following command to extract the thumbprint: "%VMWARE_OPENSSL_BIN%" x509 -in c:
\certificates\old_machine.crt -noout -sha1 fingerprint
NOTE: The thumbprint appears as a sequence of numbers and letters after the equal sign, which is as follows: SHA1
Fingerprint=09:0A:B7:53:7C:D9:D2:35:1B:4D:6D:B8:37:77:E8:2E:48:CD:12:1B
Run the ls_update_certs.py with the old thumbprint. Log out and log in to the vCenter Web client after the services are
updated successfully. The Dell plug-in launches successfully.
Firmware Update Wizard shows a message mentioning that the
bundles are not retrieved from firmware repository. How can I
continue with the firmware update?
In Web client, when you are running the Firmware Update wizard for a single host, the Select Components screen displays the
firmware details for the components. If you select the desired firmware updates and click Back twice to arrive at the Welcome
page and then click Next, a message is displayed mentioning that the bundles are not retrieved from firmware repository in the
Select Update Source screen.
Resolution: You can select the desired firmware updates and click Next to continue with the firmware update.
Version Affected: 3.0 and later
Firmware Update for 30 Hosts through Cluster level Fails
VMware recommends clusters to be built with identical server hardware. For the firmware update at a cluster level with the
number of hosts near the limits for a cluster (recommended by VMWare) or composed of different models of Dell servers, usage
of vSphere web client is recommended.
Warranty and Inventory schedule for all vCenters is not applying
when selected under "Dell Home > Monitor > Job Queue >
Warranty/Inventory History >Schedule"
A customer navigates to the job queue page, selects a vCenter and selects the modify schedule button. When the dialog comes
up, they see a checkbox that says apply this new setting to all registered vCenters. When they select this and press Apply,
it only applies the setting to the particular vCenter they initially selected and not all vCenters. The Apply to All Registered
vCenters is not applicable when Warranty or Inventory schedule is modified from the Job Queue page.
Resolution: Use the modify Warranty or Inventory schedule from the Job Queue only to modify the selected vCenter.
Versions Affected: 2.2 and later
I see a web communication error in the vCenter web client after
changing the DNS settings in OpenManage Integration for VMware
vCenter?
If you see any kind of web communication error in the vCenter web client while doing any OMIVV related tasks after changing
the DNS settings , clear the browser cache or logout and login from the web client.
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Troubleshooting