Reference Guide

Table Of Contents
2. In the Troubleshooting Bundle dialog box, click CREATE.
Depending on the size of the logs, creating the bundle may take some time.
3. To save the file, click DOWNLOAD.
The Dell EMC OMIVV Administration Console log in page is displayed.
4. Log in to Dell EMC OMIVV Administration Console.
5. Download the troubleshooting bundle. For more information, see Generate and download the troubleshooting bundle on page
23.
Generate and download the troubleshooting bundle
Prerequisites
To generate the troubleshooting bundle, ensure that you log in to admin portal.
About this task
The troubleshooting bundle contains logging information of OMIVV that can be used to assist in resolving issues or sent to
Technical Support.
Steps
1. On the APPLIANCE MANAGEMENT page, click Generate Troubleshooting Bundle.
2. Click Download Troubleshooting Bundle.
Serviceability
The support website https://www.dell.com/support provides access to licensing information, product documentation,
advisories, downloads, and troubleshooting information. This information helps you to resolve a product issue before you contact
support team.
Special login is not required to OMIVV for service personnel. If the troubleshooting bundle is not sufficient, the personnel can
enable the root user to collect more information.
Ensure that you install security patches and other updates when they are available, including the OMIVV vCenter Operating
System update.
Security patches
Periodic OMIVV updates that include security updates, and security only updates released as required.
The updates are cumulative and published on the support and OMIVV users get notifications on the vCenter upon the same.
OMIVV OS update
Periodically, security patches and fixes are released for the OMIVV OS.
These fixes must be installed on existing OVF deployments of OMIVV through an RPM update package. When available, it is
highly recommended that you install these security patches and fixes on the OMIVV server through RPM update.
Product code integrity
The OMIVV software installer is signed by Dell. It is recommended that you verify the authenticity of the OMIVV installer
signature.
Product and Subsystem Security
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