Users Guide

Table Of Contents
Attempting to deploy ESXi on server fails
1. Ensure that the ISO location (NFS path) and staging folder paths are accurate.
2. Ensure that the NIC selected during assignment of server identity is on the same network as the virtual appliance.
3. If using static IP address, ensure that the network information provided (including subnet mask and Default Gateway) is
accurate. Also, ensure that the IP address is not already assigned on the network.
4. Ensure that at least one Virtual Disk is seen by the system.
ESXi also installs to an internal SD card.
Hypervisor deployments failing on Dell PowerEdge R210 II
machines
A timeout issue on the Dell PowerEdge R210 II systems produces a hypervisor deployment failure error due to the failure of the
BIOS to boot from the attached ISO.
Resolution: Manually install hypervisor on the machine.
Auto discovered systems are displayed without model information
in Deployment wizard
This usually indicates that the firmware version installed on the system does not meet the recommended minimum requirements.
Sometimes, a firmware update may not have registered on the system.
Resolution: Cold booting the system or reseating the Blade fixes this issue. The newly enabled account on the iDRAC must be
disabled, and auto discovery reinitiated to provide model information and NIC information to OMIVV.
NFS share is set up with ESXi ISO, but deployment fails with errors
mounting share location
To find the solution:
1. Ensure that the iDRAC is able to ping the appliance.
2. Ensure that your network is not running too slow.
3. Ensure that the ports: 2049, 4001 - 4004 are open and the firewall is set accordingly.
How do I force remove virtual appliance from vCenter
1. Go to Https://<vcenter_serverIPAddress>/mob
2. Enter the VMware vCenter admin credentials.
3. Click Content.
4. Click ExtensionManager.
5. Click UnregisterExtension.
6. Enter the extension key to unregister com.dell.plugin.OpenManage_Integration_for_VMware_vCenter_WebClient, and then
click Invoke method.
7. In the vSphere web client, turn off OMIVV and delete it. The key to unregister must be for the web client.
Entering a Password in the Backup Now Screen Receives an Error
Message
If you are using a low resolution monitor, the Encryption Password field is not visible from the BACKUP NOW window. You must
scroll down the page to enter the encryption password.
Frequently Asked Questions-FAQ
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