Users Guide

Table Of Contents
Installation date appears as 12-31-1969 for some of the firmware on
the firmware page
In web client, the installation date appears as 12/31/1969 for some firmware items on the firmware page for a host. If the
firmware installation date is not available, the old date is displayed.
Resolution: If you see this old date for any firmware component, consider that the installation date is not available for it.
Versions Affected: 2.2 and later
Successive global refresh cause exception to be thrown in the
recent task window.
If you try to press the refresh button repeatedly, the VMware UI might throw an exception.
Resolution: You can dismiss this error and can continue.
Version Affected: 2.2 and later
Why is web client UI distorted for few Dell screens in IE 10
Sometimes when a popup dialog is displayed, the data in the background might become white and is distorted.
Resolution: Close the dialog box; the screen returns back to normal.
Version Affected: 2.2 and later
I am not seeing OpenManage Integration icon in web client even if
registration of plug-in to vCenter was successful
OpenManage Integration icon is not displayed in the web client unless the vCenter web client services are restarted. When
you register the OpenManage Integration for VMware vCenter appliance, the appliance is registered with the web client. If you
unregister the appliance and then either re-register the same version or register a new version of the appliance, it successfully
registers, but the OMIVV icon may not appear in the web client. This is due to a caching issue from VMware. To clear the issue,
ensure that you restart the web client service on the vCenter Server. Then the plug-in is displayed in the UI.
Resolution: Restart the web client service on the vCenter server.
Version Affected: 2.2 and later
Even if repository has bundles for selected 11G system, firmware
update displaying that there are no bundles for firmware update
When the host is added to the connection profile in lockdown mode, the inventory kicks off but fails stating that No Remote
Access Controller was found or Inventory is not supported on this host. Inventory is supposed to work for a host in lockdown
mode.
If you put the host in lockdown mode or remove a host from lockdown mode, ensure that you wait for 30 minutes before
performing the next operation. If you use a 11G host for firmware update, the firmware update wizard does not display any
bundles even if the repository has bundles for that system. This occurs because the 11G host might have not been configured
for OMSA to send traps to OpenManage Integration.
Resolution: Ensure that the host is compliant by using the host compliance wizard of the OpenManage Integration web client. If
it is not compliant, use the Fix Host Compliance to get it compliant.
Version Affected: 2.2 and later
Frequently Asked Questions-FAQ
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