Users Guide

Table Of Contents
Resolution: Statically assign IP settings when the DNS server settings are different from DHCP.
Version Affected: All
What should I do when a web communication error in the vCenter
HTML-5 Client opens after changing the DNS settings in OMIVV
If you see any kind of web communication error in the vCenter HTML-5 Client while doing any OMIVV-related tasks after
changing the DNS settings, do either of the following:
Clear the browser cache.
Log out and then log in from vSphere Client.
Host credential profile
When creating a host credential profile for the host having ESXi
6.5U1, the Service Tag of the host is not displayed on the Select
Hosts page
When the OMIVV queries vCenter for the Service Tag of ESXi, vCenter cannot return the Service Tag because the Service Tag
value is null.
Resolution: Update the ESXi version to ESXi 6.5U2 or ESXi 6.7 U1.
Version Affected: 4.3 and later
Performance during host credential profile test credentials is slow
or unresponsive
About this task
The iDRAC on a server has only one user (for example, only root) and the user is in a disabled state, or all users are in a disabled
state. Communicating to a server in a disabled state causes delays. To fix this issue, you can either fix the disable state of the
server, or reset iDRAC on the server to re-enable the root user to default setting.
To fix a server in a disabled state:
Steps
1. Open the Chassis Management Controller console, and select the disabled server.
2. To automatically open the iDRAC console, click Launch iDRAC GUI.
3. Navigate to the user list in the iDRAC console, and click one of the following:
iDRAC7: Select iDRAC settings > Users tab.
iDRAC8: Select iDRAC settings > Users tab.
iDRAC9: Select iDRAC settings > Users tab.
For iDRAC 7 and 8:
a. To edit the settings, in the User ID column, click the link for the admin (root) user.
b. Click Configure User, and then click Next.
c. In the User Configuration page for the selected user, select the check box next to Enable user, and then click Apply.
For iDRAC9:
a. Select the root user and click Enable.
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Frequently Asked Questions-FAQ