Users Guide

Table Of Contents
Retrieving the old certificate from Managed Object Browser-MOB
About this task
For more information, see https://kb.vmware.com/s/article/2121701.
Extracting thumbprint from the old certificate
For more information, see https://kb.vmware.com/s/article/2121701.
After updating OMIVV certificate, "Failed to connect OMIVV
appliance. The SSL certificate is not valid" error message is
displayed
Resolution: Restart the vCenter Client service.
Version Affected: All
Registration
Sometimes, OMIVV takes long time to complete vCenter un-
registration
When you unregister vCenter having large number hosts (above 300), OMIVV remains in the loading state for long time.
Resolution: Refresh the browser.
If the vCenter un-registration is not successful, unregister the vCenter again.
Version Affected: 5.1
After registration of vCenter, the Dell EMC logo of OMIVV is not
displayed on the home page of VMware
Description: The Dell EMC logo of OMIVV may not be displayed on the Home page of VMware because soon after completion of
registration, VMware vCenter will be validating the plugin.
Resolution: Perform the following:
1. Refresh the browser, or clear the browser cache, or restart the client services for vSphere Client (HTML-5).
2. Log out from vSphere Client and then log in again.
Version Affected: 5.0
What should I do as vCenter registration failed
vCenter registration can fail due to communication issues, if you are experiencing these issues, a solution is to use a static IP
address. To use a static IP address, in the Console tab of the OpenManage Integration for VMware vCenter, select Configure
Network > Edit Devices and enter the correct gateway and FQDN (fully qualified domain name). Enter the DNS server name
under Edit DNS Config.
NOTE: Ensure that the virtual appliance can resolve the DNS server that you entered.
168 Frequently Asked Questions-FAQ