Users Guide

Table Of Contents
Installation
Installation date be displays as 12-31-1969 for some of the firmware
on the firmware page
In vSphere Client, the installation date be displays as 12/31/1969 for some firmware items on the firmware page for a host. If the
firmware installation date is not available, the old date is displayed.
Resolution: If you see this old date for any firmware component, consider that the installation date is not available for it.
Versions Affected: 2.2 and later
Upgrade
The 2000002 error is displayed in all the pages of OMIVV after
performing RPM upgrade or backup and restore from an earlier
OMIVV version to a later OMIVV version
Before registering the current version, if you have an earlier version of OMIVV in vCenter server, an SSL handshake exception
causes the new version of OMIVV to be out of reach until vCenter refreshes the new plugin data. Because, the vCenter
contains the data from the earlier version of OMIVV which handles SSL traffic differently.
Resolution:
Restart vSphere Client on the vCenter server.
If the issue persists:
For VMware vCenter Server Appliance, go to /etc/vmware/vsphere-ui/vc-packages/vsphere-client-
serenity and for Windows vCenter, go to C:\ProgramData\VMware\vCenterServer\cfg\vsphere-ui\vc-
packages\vsphere-client-serenity folder in the vCenter appliance and see if the old data exists, such as:
com.dell.plugin.OpenManage_Integration_for_VMware_vCenter_WebClient-X.0.0.XXX.
Manually delete the folder corresponding to the earlier OMIVV version.
Restart vSphere Clien t services for vSphere Client (HTML5)
Version affected: 5.0 and later
Proactive HA initialization is not happening after performing
backup and restore
When you restore OMIVV from the previous version that is registered with the vSphere Client, for Proactive HA enabled
clusters the Dell Provider is disconnected.
Resolution: Disable and enable the Proactive HA for clusters.
Version Affected: 5.0
A server with Unknown status in the earlier version is not listed on
the Bare-metal Servers page after backing up and restoring to a
latest OMIVV version
After restoring a backup from earlier versions, unsupported servers (11G and earlier) are removed from the bare-metal inventory.
Servers whose generation has not been determined by the earlier version before the backup will also be removed.
Resolution: Rediscover the server. If the missing server is supported, then it is listed in the bare-metal inventory.
Version Affected: 5.0
Frequently Asked Questions-FAQ
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