Users Guide

Why is the host still shown under the chassis even after removing
the host from the vCenter tree?
The hosts under the chassis are identified as part of the chassis inventory. After a successful chassis inventory, the host list
under the chassis is updated. Therefore, even if the host is removed from the vCenter tree, the host still shows under the
chassis till the next chassis inventory is run.
In the Administration Console, why the Update Repository Path
is not set to default path after I reset the appliance to factory
settings?
After you reset the appliance, go to the Administration Console, and then click APPLIANCE MANAGEMENT in the left pane. In
the Appliance Settings page, the Update Repository Path is not changed to default path.
Resolution: In the Administration Console, manually copy the path in the Default Update Repository field to Update
Repository Path field.
After backup and restore of OpenManage Integration for VMware
vCenter, why alarm settings are not restored?
Restoring the OpenManage Integration for VMware vCenter appliance backup does not restore all the Alarm settings. However,
in the OpenManage Integration for VMware GUI, the Alarms and Events field displays the restored settings.
Resolution: In the OpenManage Integration for VMware GUI, in the Manage > Settings tab, manually change the Events and
Alarms settings.
Bare Metal Deployment Issues
This section deals with issues found during the deployment process.
Auto-Discovery and Handshake Prerequisites
● Prior to running auto-discovery and handshake, make sure that iDRAC and Lifecycle Controller firmware and BIOS versions
meet the minimum recommendations.
● CSIOR must have run at least once on the system or iDRAC.
Hardware Configuration Failure
● Before initiating a deployment task, make sure the system has completed CSIOR and is not in the process of rebooting.
● It is highly recommended that BIOS configuration be run in Clone mode, so that the reference server is an identical system.
● Some controllers do not allow creation of a RAID 0 array with one drive. This feature is supported only on high-end
controllers, and the application of such a hardware profile can cause failures.
Contacting Dell
NOTE:
If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
Troubleshooting
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