Users Guide

out for hours, though the job status in LC says ‘FAILED’. Why is
this happening?
When the invalid DUP is picked for firmware update, the status of the task in the vCenter console window remains ‘In Progress’
but the message is changed to the reason of failure. This is a known VMware defect and will be fixed in the future releases of
VMware vCenter.
Resolution: The task has to be cancelled manually.
Version Affected: All
Administration Portal is still showing the unreachable Update
Repository location.
If the user provided a unreachable Update Repository path, the error message “Failed: Error while connecting to the URL …. ” is
displayed on the top of the Appliance Update view, however the Update Repository Path is not cleared out to the value before
update.
Resolution: Move out of this page to another page and make sure the page is refreshed.
Version Affected: All
Why did my system not enter maintenance mode when I performed
a one-to-many firmware update?
Some firmware updates do not require rebooting the host. In that case, the firmware update is performed without putting the
host into maintenance mode.
Why is the chassis global health still healthy when some of the
power supply status has changed to critical?
The global health of the chassis with respect to the power supply is based on the redundancy policies and the whether the
chassis power needs are satisfied by the PSU that are still online and functional. So even if some of the PSU are out of power
the overall power requirement of the chassis are met. So the global health of the chassis is Healthy. For more details on the
Power Supply and Power Management look in the user’s guide for Dell PowerEdge M1000e Chassis Management Controller
Firmware document.
Why is the processor version “Not Applicable” in Processor view in
the System overview page?
In case of PowerEdge 12
th
Generation Dell Servers and higher generations, the processor version is in the Brand column. In case
of lower generation servers processor version is shown in the Version column.
I get an exception whenever I click finish after editing a connection
profile through Web Client. Why?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. The connection profile can
be edited through the Desktop client. Re-registering the vCenter server to the same appliance will not solve this. A new setup
registered with FQDN is required.
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Troubleshooting