Users Guide

Table Of Contents
How Come I See An Error Message Displayed After Clicking The
Firmware Link?
If you have a slow network speed (9600BPS), you may get a Communication Error Message. This error message may display
when you click the Firmware link in the vSphere Client for the OpenManage Integration for VMware vCenter. It happens when
the connection times out while trying to obtain the Software Inventory list. Microsoft Internet Explorer initiates this timeout. For
Microsoft Internet Explorer versions 9/10, the default Receive Time out value is set to 10 seconds. Fix this issue by using the
following steps.
Figure 5. Firmware link communication error
1. Open Microsoft Registry Editor (Regedit).
2. Navigate to the following location:
KHEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
3. Add a DWORD value for ReceiveTimeout.
4. Set the value to 30 seconds (30000) [This value may need to be a higher value in your environment].
5. Exit Regedit.
6. Restart Internet Explorer.
NOTE: Just opening a new Internet Explorer window is not enough. Restart the Internet Explorer browser.
What generation of Dell servers does the OpenManage Integration
for VMware vCenter configure and support for SNMP traps?
OpenManage Integration for VMware vCenter supports OMSA SNMP traps on pre-12th generation servers and iDRAC traps on
12th generation servers.
How does the OpenManage Integration for VMware vCenter
support more than three vCenters in Linked Mode?
Each virtual appliance supports a maximum of three vCenters in Linked Mode. If you have more than ten vCenters, you need a
new instance of the appliance for every ten vCenters with associated licensing.
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Troubleshooting