Users Guide

What should I do as vCenter registration failed?
vCenter registration can fail due to communication issues, therefore if you are experiencing these issues, a solution is to use a
static IP address. To use a static IP address, in the Console tab of the OpenManage Integration for VMware vCenter, select
Configure Network > Edit Devices and enter the correct gateway and FQDN (fully qualified domain name). Enter the DNS
server name under Edit DNS Config.
NOTE: Ensure that the virtual appliance can resolve the DNS server you entered.
Performance during connection profile test credentials is slow or
unresponsive
The iDRAC on a server has only one user (for example, only root) and the user is in a disabled state, or all users are in a disabled
state. Communicating to a server in a disabled state causes delays. To fix this issue, you can either fix the disable state of the
server, or reset iDRAC on the server to re-enable the root user to default setting.
To fix a server in a disabled state:
1. Open the Chassis Management Controller console, and select the disabled server.
2. To automatically open the iDRAC console, click Launch iDRAC GUI.
3. Navigate to the user list in the iDRAC console, and click one of the following:
● iDRAC6: Select iDRAC settings > Network/Security tab > Users tab.
● iDRAC7: Select iDRAC settings > Users tab.
● iDRAC8: Select iDRAC settings > Users tab.
4. To edit the settings, in the User ID column, click the link for the admin (root) user.
5. Click Configure User, and then click Next.
6. In the User Configuration page for the selected user, select the check box next to Enable user, and then click Apply.
Does OMIVV support VMware vCenter server appliance?
Yes, OMIVV supports the VMware vCenter Server appliance since v2.1.
Why is firmware level not updated when I have performed
firmware update with Apply on Next reboot option and system was
rebooted?
To update firmware, run the inventory on the host after the reboot is completed. Sometimes, where the reboot event does not
reach the appliance, the inventory is not automatically triggered. In such situation, you must rerun the inventory manually to get
the updated firmware versions.
Why is host still displayed under chassis even after removing host
from vCenter tree?
The hosts under the chassis are identified as part of the chassis inventory. After a successful chassis inventory, the host list
under the chassis is updated. Therefore, even if the host is removed from the vCenter tree, the host is displayed under the
chassis until the next chassis inventory is run.
In Administration Console, why Update Repository Path is not
set to default path after I reset appliance to factory settings?
After you reset the appliance, go to the Administration Console, and then click APPLIANCE MANAGEMENT in the left pane.
In the Appliance Settings page, the Update Repository Path is not changed to the default path.
Troubleshooting
129