Users Guide

Table Of Contents
Why connection profiles to which host belongs to when I
create\edit connection profile in web GUI cannot be seen?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. Re-registering the vCenter
server to the same appliance does not solve this issue. A new setup registered with FQDN is required.
Why is select host window in web UI is blank on editing connection
profile?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. Re-registering the vCenter
server to the same appliance does not solve this issue. A new setup registered with FQDN is required.
Why error message is displayed after clicking firmware link?
If you have a slow network speed (9600BPS), you may get a communication error message. This error message may display
when you click the firmware link in the vSphere Client for the OpenManage Integration for VMware vCenter. It happens when
the connection times out while trying to obtain the software inventory list. Microsoft Internet Explorer initiates this time out. For
the Microsoft Internet Explorer versions 9/10, the default Receive Time out value is set to 10 seconds. Fix this issue by using
the following steps:
Figure 4. Firmware link communication error
1. Open Microsoft Registry Editor (Regedit).
2. Navigate to the following location:
KHEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
3. Add a DWORD value for ReceiveTimeout.
4. Set the value to 30 seconds (30000).
This value must be a higher value in your environment
5. Exit Regedit.
6. Restart Internet Explorer.
NOTE: Opening a new Internet Explorer window is not enough. Restart the Internet Explorer browser.
What generation of Dell servers does OMIVV configure and support
for SNMP traps?
OMIVV supports OMSA SNMP traps on pre-12th generation servers and the iDRAC traps on 12th generation servers.
Troubleshooting
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