Users Guide

Table Of Contents
Why trying firmware update with invalid DUP, hardware update job
status on vCenter console neither fails nor times-out for hours,
although job status in LC prompts as FAILED?
When the invalid DUP is picked for firmware update, the status of the task in the vCenter console window remains In Progress
but the message is changed to the reason of failure. This is a known VMware defect and will be fixed in the future releases of
VMware vCenter.
Resolution: The task must be canceled manually.
Version Affected: All
Why does Administration Portal display unreachable update
repository location?
If you provide an unreachable Update Repository path, the Failed: Error while connecting to the URL. error message is
displayed on the top of the Appliance Update view. However, the Update Repository Path is not cleared to the value before
update.
Resolution: Move out of this page to another page and ensure that the page is refreshed.
Version Affected: All
Why did system not enter maintenance mode when I performed
one-to-many firmware update?
Some firmware updates do not require rebooting the host. In that case, the firmware update is performed without putting the
host into maintenance mode.
Why is chassis global health still healthy when some of power
supply status has changed to critical?
The global health of the chassis about the power supply is based on the redundancy policies and whether the chassis power
needs are satisfied by the PSU that are still online and functional. So even if some of the PSU is out of power, the overall power
requirement of the chassis are met. So the global health of the chassis is Healthy. For more details on the Power Supply and
Power Management look in the users Guide for Dell PowerEdge M1000e Chassis Management Controller Firmware document.
Why is processor version displayed Not Applicable in processor
view in system overview page?
In PowerEdge 12
th
Generation Dell servers and higher generations, the processor version is in the Brand column. In lower
generation servers, processor version is shown in the Version column.
Why exception is returned when I click finish after editing
connection profile through web client?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. The connection profile can be
edited through the web client.
Resolution: Re-registering the vCenter server to the same appliance does not solve this. A new setup registered with FQDN is
required.
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Troubleshooting