Users Guide

Table Of Contents
What should I do when a web communication error in the vCenter
web client appears after changing the DNS settings in OMIVV?
If you see any kind of web communication error in the vCenter web client while doing any OMIVV-related tasks after changing
the DNS settings, do either of the following:
Clear the browser cache.
Log out and then log in from web client.
Why does the settings page fail to load, if I navigate away and
again go back to the settings page?
For vSphere v5.5, in web client, if you navigate away and go back to the Settings page, the page might fail to load and the
spinner continues to spin. The failure to load is a refresh issue and the page is not refreshing correctly.
Resolution: Click the global refresh and the screen refreshes correctly.
Versions Affected: 2.2 and 3.0
Why Task cannot be scheduled for the time in the past error in
inventory schedule/warranty schedule page of Initial Configuration
Wizard appear?
In web client, the error Task cannot be scheduled for the time in the past appears:
if you select All registered vCenters in the Initial Configuration wizard, and there are some vCenters with no hosts.
when vCenters where some have inventory or warranty tasks already scheduled.
when some vCenters with no inventory or warranty schedule set yet.
Resolution: Run the setting of inventory and warranty schedule separately again from the Settings page for the vCenters.
Versions Affected: 2.2 and later
Why installation date appears as 12/31/1969 for some of the
firmware on the firmware page?
In web client, the installation date appears as 12/31/1969 for some firmware items on the firmware page for a host. If the
firmware installation date is not available, the old date is displayed.
Resolution: If you see this old date for any firmware component, consider that the installation date is not available for it.
Versions Affected: 2.2 and later
Successive global refresh cause exception to be thrown in the
recent task window. How can I resolve the error?
If you try to press the refresh button repeatedly, the VMware UI might throw an exception.
Resolution: You can dismiss this error and can continue.
Version Affected: 2.2 and later
Why is web client UI distorted for few Dell screens in IE 10?
Sometimes when a popup dialog is displayed, the data in the background might become white and is distorted.
Resolution: Close the dialog box; the screen returns back to normal.
Troubleshooting
125