Users Guide

3. Run the following command to enable accessing the Bash shell: shell.set --enabled true.
4. Type shell and press Enter.
5. Run the following command to extract the thumbprint: openssl x509 -in /certificates/old_machine.crt
-noout -sha1 –fingerprint
NOTE: The thumbprint appears as a sequence of numbers and letters after the equal sign, which is as follows: SHA1
Fingerprint= ea:87:e1:50:bb:96:fb:be:1f:a9:5a:3c:1d:75:b4:8c:30:db:79:71
Extracting thumbprint by using the Command Line on Windows installation
Perform the following steps:
1. Move or upload the old_machine.crt certificate to PSC in the C:\certificates\old_machine.crt location that is
created in step 1 of retrieving the old certificate procedure. You can use Windows Secure Copy (WinSCP) or another SCP
client to move or upload the certificate.
2. Connect to External Platform Services Controller through remote desktop connection.
3. Open command prompt in administrative mode.
4. Run the following command to extract the thumbprint: "%VMWARE_OPENSSL_BIN%" x509 -in c:
\certificates\old_machine.crt -noout -sha1 –fingerprint
NOTE: The thumbprint appears as a sequence of numbers and letters after the equal sign, which is as follows: SHA1
Fingerprint=09:0A:B7:53:7C:D9:D2:35:1B:4D:6D:B8:37:77:E8:2E:48:CD:12:1B
Run the ls_update_certs.py with the old thumbprint. Log out and log in to the vCenter Web client after the services are
updated successfully. The Dell plug-in launches successfully.
In Administration Console, Update Repository Path is not set to
default path after I reset appliance to factory settings
After you reset the appliance, go to the Administration Console, and then click APPLIANCE MANAGEMENT in the left pane.
In the Appliance Settings page, the Update Repository Path is not changed to the default path.
Resolution: In Administration Console, manually copy the path in the Default Update Repository field to the Update
Repository Path field.
Warranty and inventory schedule for all vCenters is not applying
when selected from the job queue page
Navigate to Dell Home > Monitor > Job Queue > Warranty/Inventory History > Schedule. Select a vCenter and select
the modify schedule button. When a dialog is displayed, you can view a check box with the Apply to All Registered vCenters
message. When you select the check box and press Apply, the setting is applied to a particular vCenter that you had initially
selected and not all vCenters. The Apply to All Registered vCenters is not applicable when warranty or inventory schedule is
modified from the Job Queue page.
Resolution: Use the modify warranty or inventory schedule from the job queue only to modify the selected vCenter.
Versions Affected: 2.2 and later
What should I do when a web communication error in the vCenter
web client appears after changing the DNS settings in OMIVV
If you see any kind of web communication error in the vCenter web client while doing any OMIVV-related tasks after changing
the DNS settings, do either of the following:
● Clear the browser cache.
● Log out and then log in from web client.
Frequently Asked Questions-FAQ
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