Users Guide

Why is the password not changed for the user used for bare-metal
discovery after successfully applying the hardware profile that has
the same user with new changed credentials in the iDRAC user
list?
The password of the user used from discovery is not changed to the new credential if only hardware profile template is selected
for deployment. This is done intentionally so that the plugin is able to communicate with the iDRAC future use in deployment
needs.
Why is the processor version “Not Applicable” in Processor view in
the System overview page?
In case of PowerEdge 12
th
Generation Dell Servers and higher generations, the processor version is in the Brand column. In case
of lower generation servers processor version is shown in the Version column.
Why is the DNS configuration settings restored to original settings
after appliance reboot if using DHCP for appliance IP and DNS
settings overwritten
There is a known defect where statically assigned DNS settings are replaced by values from DHCP. This can happen when
DHCP is used to obtain IP settings, and DNS values are assigned statically. When the DHCP lease is renewed or the appliance
is restarted the statically assigned DNS settings are removed. Resolution: Statically assign IP settings when the DNS server
settings will be different from DHCP.
Version Affected: All
How come I do not see my new iDRAC version details listed on the
vCenter Hosts & Clusters page?
After the successful completion of a firmware update task in the vSphere Desktop client’s recent tasks pane, refresh the
Firmware Update page and verify the firmware versions. If the page shows the old versions, then go to Host Compliance page
in OpenManage Integration for VMware vCenter and check the CSIOR status of that host. If CSIOR is not enabled, then enable
CSIOR and reboot host. If the CSIOR was already enabled, then login to the iDRAC console, reset iDRAC, wait for few minutes,
and then refresh the Firmware Update page in vSphere Desktop client.
How Do I Test Event Settings by Using OMSA to Simulate a
Temperature Hardware Fault?
To make sure that events are functioning correctly:
1. In the OMSA user interface, navigate to Alert Management > Platform Events.
2. Select the Enable Platform Event Filter Alerts check box.
3. Scroll down to the bottom, and click Apply Changes.
4. To make sure that a specific event is enabled, such as temperature warning, from the tree on the left, select Main System
Chassis.
5. Under Main System Chassis, select Temperatures.
6. Select the Alert Management tab, and select Temperature Probe Warning.
7. Select the Broadcast a Message check box, and select Apply Changes.
8. To cause the temperature warning event, from the tree view on the left, select Main System Chassis.
9. Select Temperatures under Main System Chassis.
10. Select the System Board Ambient Temp link, and select the Set to Values option button.
80
Troubleshooting