Users Guide

Table Of Contents
On trying a firmware update with an invalid DUP, the hardware
update job status on the vCenter console neither fails nor times-
out for hours, though the job status in LC says FAILED. Why is
this happening?
When the invalid DUP is picked for firmware update, the status of the task in the vCenter console window remains In Progress
but the message is changed to the reason of failure. This is a known VMware defect and will be fixed in the future releases of
VMware vCenter.
Resolution: The task has to be cancelled manually.
Version Affected: All
Administration Portal is still showing the unreachable Update
Repository location.
If the user provided a unreachable Update Repository path, the error message Failed: Error while connecting to the URL . is
displayed on the top of the Appliance Update view, however the Update Repository Path is not cleared out to the value before
update.
Resolution: Move out of this page to another page and make sure the page is refreshed.
Version Affected: All
Why is the DNS configuration settings restored to original settings
after appliance reboot if using DHCP for appliance IP and DNS
settings overwritten
There is a known defect where statically assigned DNS settings are replaced by values from DHCP. This can happen when
DHCP is used to obtain IP settings, and DNS values are assigned statically. When the DHCP lease is renewed or the appliance
is restarted the statically assigned DNS settings are removed. Resolution: Statically assign IP settings when the DNS server
settings will be different from DHCP.
Version Affected: All
Why did my system not enter maintenance mode when I performed
a one-to-many firmware update?
Some firmware updates do not require rebooting the host. In that case, the firmware update is performed without putting the
host into maintenance mode.
Even if my repository has bundles for selected 11G system, why
is firmware update showing that I have no bundles for Firmware
Update?
When I added a host to the connection profile in lockdown mode, the inventory kicked off but failed stating that No Remote
Access Controller was found or Inventory is not supported on this host. Inventory is supposed to work for a host in lockdown
mode, right?
If you put the host in lockdown mode or remove a host from lockdown mode, you must wait 30minutes before performing the
next operation. If you use a 11G host for firmware update, the firmware update wizard will not show any bundles even if the
repository provided has bundles for that system. This occurs because the 11G host might have not been configured for OMSA
to send traps to OpenManage Integration.
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Troubleshooting