Users Guide

Sometimes, OMIVV takes long time to complete vCenter un-
registration
When you unregister vCenter having large number hosts (above 300), OMIVV remains in the loading state for long time.
Resolution: Refresh the browser.
If the vCenter un-registration is not successful, unregister the vCenter again.
Version Affected: 5.1
After updating OMIVV certificate, "Failed to connect OMIVV
appliance. The SSL certificate is not valid" error message is
displayed
Resolution: Restart the vCenter Client service.
Version Affected: All
Deployment job fails in OMIVV
The deployment job fails because LifeCycle Controller is busy in completing pending or running other jobs.
Resolution: Perform the following:
1. Clear iDRAC job queue in iDRAC [Optional]
2. Reset iDRAC
3. Run the deployment job again
Version affected: All
Test connection and inventory fails in OMIVV after changing
vCenter password
For ESXi version 6.7 and later, OMIVV retrieves an iDRAC IP of ESXi host using Intelligent Platform Management Interface
(IPMI) protocol and this operation is not dependent on WBEM.
If OMIVV fails to retrieve an iDRAC IP for any reason, OMIVV tries Common Information Model (CIM) protocol (as a fallback)
which is dependent on WBEM status. If the password of vCenter user which is used for registration is changed, you may
observe WBEM related issue while running test connection and inventory.
Resolution: After changing vCenter password, modify the vCenter credentials in OMIVV administration console before
performing any operation in vCenter. For more information about modifying credentials, see Modify vCenter login credentials on
page 16.
Version Affected: All
OMIVV instance is not removed from vCenter after resetting
OMIVV appliance to factory settings
This issue occurs when you reset the appliance to factory settings. OMIVV appliance entry remains in the vsphere-client-
serenity folder of vCenter which prevents vCenter registration after factory reset.
Resolution: Remove the OMIVV entry from the vCenter. For more information, see How do I force remove OMIVV appliance
from vCenter on page 154.
Version Affected: All
162
Frequently Asked Questions-FAQ