Users Guide

2. Press F2 and go to Troubleshooting Options.
3. In Troubleshooting Options, go to Restart Management Agents.
4. To restart the management agents, press F11.
A valid iDRAC IP is now available.
NOTE: Host inventory can also fail when OMIVV fails to enable WBEM services on hosts running ESXi 6.5. See Create host
credential profile on page 35 for more information about WBEM service.
On running fix noncompliant vSphere hosts wizard, the status of a
specific host is displayed as Unknown
When you run the fix noncompliant vSphere hosts wizard to fix noncompliant hosts, the status of a specific host is displayed as
"Unknown." The unknown status is displayed when iDRAC is not reachable.
Resolution: Verify the iDRAC connectivity of the host and ensure that inventory is run successfully.
Version affected: 4.0
Dell privileges that are assigned while registering the OMIVV
appliance are not removed after unregistering OMIVV
After registering vCenter with an OMIVV appliance, several Dell privileges are added to the vCenter privilege list. Once you
unregister vCenter from the OMIVV appliance, the Dell privileges are not removed.
NOTE: Although the Dell privileges are not removed, there is no impact to any OMIVV operations.
Version Affected: 3.1 and later
How do I resolve error code 2000000 caused by VMware
Certificate Authority-VMCA
When you run the vSphere certificate manager and replace the vCenter server or Platform Controller Service (PSC) certificate
with a new CA certificate and key for vCenter 6.0, OMIVV displays error code 2000000 and throws an exception.
Resolution: To resolve the exception, you should update the ssl Anchors for the services. The ssl Anchors can be updated by
running the ls_update_certs.py scripts on PSC. The script takes the old certificate thumbprint as the input argument and
the new certificate is installed. The old certificate is the certificate before the replacement and the new certificate is the
certificate after the replacement. For more information, see https://kb.vmware.com/selfservice/search.do?
cmd=displayKC&docType=kc&docTypeID=DT_KB_1_1&externalId=2121701 and https://kb.vmware.com/selfservice/search.do?
cmd=displayKC&docType=kc&docTypeID=DT_KB_1_1&externalId=2121689.
Version Affected: 3.0 and later, vCenter 6.0 and later
Replacing the certificates on vCenter Windows installation
For more information, see https://kb.vmware.com/s/article/2121689.
Replacing the certificates on the vCenter server appliance
For more information, see https://kb.vmware.com/s/article/2121689.
Retrieving the old certificate from Managed Object Browser-MOB
For more information, see https://kb.vmware.com/s/article/2121701.
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Frequently Asked Questions-FAQ