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ManualsBrandsDell ManualsAnalyticsOpenManage Integration for VMware vCenter Version 5.0
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Frequently Asked Questions-FAQ
Use this section to find answers to troubleshooting questions. This section includes:
● Frequently asked questions (FAQ)
● Bare-metal deployment issues on page 151
Frequently Asked Questions-FAQ
This section contains some common questions and solutions.
iDRAC license type and description are displayed incorrectly for
non-compliant vSphere hosts
If a host is noncomplaint when CSIOR is disabled or has not been run, iDRAC license information is displayed incorrectly although
valid iDRAC license is available. Hence, you can view the host in vSphere hosts list, but when you click the host for details, the
information in iDRAC License Type is displayed as empty and iDRAC License Description is displayed as ”Your license needs
to be upgraded."
Resolution: To fix this issue, enable CSIOR on a reference server.
Version affected: 4.0 and later
Dell provider is not displayed as health update provider
When you register a vCenter server with OMIVV and then upgrade the vCenter server version, such as from vCenter 6.0 to
vCenter 6.5, the Dell provider is not displayed in the Proactive HA provider list.
Resolution: You can upgrade a registered vCenter for non-administrator users or administrator users. To upgrade to the latest
version of the vCenter server, see the VMware Documentation and then perform either of the following options, as applicable:
● For non-administrator users:
1. Assign extra privileges to non-administrator users, if necessary. See Required privileges for non-administrator users on
page 13.
2. Reboot the registered OMIVV appliance.
3. Log out from web client and then log in again.
● For administrator users:
1. Reboot the registered OMIVV appliance.
2. Log out from web client and then log in again.
The Dell provider is now listed in the Proactive HA provider list.
Version affected: 4.0 and later
Host inventory or test connection fails due to invalid or unknown
iDRAC IP.
The host inventory or test connection fails due to invalid or unknown iDRAC IP and you receive messages such as "network
latencies or unreachable host," "connection refused,", "operation has timed out", "WSMAN", "no route to host", and "IP address:
null".
1. Open the iDRAC virtual console.
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Frequently Asked Questions-FAQ 135