Users Guide

Why is web client UI distorted for few Dell screens in IE 10
Sometimes when a popup dialog is displayed, the data in the background might become white and is distorted.
Resolution: Close the dialog box; the screen returns back to normal.
Version Affected: 2.2 and later
I am not seeing OpenManage Integration icon in web client
even if registration of plug-in to vCenter was successful
OpenManage Integration icon is not displayed in the web client unless the vCenter web client services are restarted. When you register
the OpenManage Integration for VMware vCenter appliance, the appliance is registered with the web client. If you unregister the
appliance and then either re-register the same version or register a new version of the appliance, it successfully registers, but the OMIVV
icon may not appear in the web client. This is due to a caching issue from VMware. To clear the issue, ensure that you restart the web
client service on the vCenter Server. Then the plug-in is displayed in the UI.
Resolution: Restart the web client service on the vCenter server.
Version Affected: 2.2 and later
Even if repository has bundles for selected 11G system,
firmware update displaying that there are no bundles for
firmware update
When the host is added to the connection profile in lockdown mode, the inventory kicks off but fails stating that “No Remote Access
Controller was found or Inventory is not supported on this host.” Inventory is supposed to work for a host in lockdown mode.
If you put the host in lockdown mode or remove a host from lockdown mode, ensure that you wait for 30 minutes before performing the
next operation. If you use a 11G host for firmware update, the firmware update wizard does not display any bundles even if the repository
has bundles for that system. This occurs because the 11G host might have not been configured for OMSA to send traps to OpenManage
Integration.
Resolution: Ensure that the host is compliant by using the host compliance wizard of the OpenManage Integration web client. If it is not
compliant, use the Fix Host Compliance to get it compliant.
Version Affected: 2.2 and later
Why is DNS configuration settings restored to original
settings after appliance reboot if appliance IP and DNS
settings are overwritten with DHCP values
There is a known defect where statically assigned DNS settings are replaced by values from DHCP. This can happen when DHCP is used
to obtain IP settings, and DNS values are assigned statically. When the DHCP lease is renewed or the appliance is restarted, the statically
assigned DNS settings are removed.
Resolution: Statically assign IP settings when the DNS server settings are different from DHCP.
Version Affected: All
Using OMIVV to update the Intel network card with
firmware version of 13.5.2 is not supported
There is a known issue with the Dell PowerEdge 12th generation servers and some Intel network cards with the firmware version of 13.5.2.
Updating some models of Intel network cards at this version of firmware fails when the firmware update is applied by using the Lifecycle
Controller. Customers with this version of firmware must update the network driver software by using an operating system. If the Intel
network card has a version of firmware other than 13.5.2, you can update using OMIVV. For more information, see http://
Frequently Asked Questions-FAQ
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