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ManualsBrandsDell ManualsAnalyticsOpenManage Integration for VMware vCenter Version 4.3
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Frequently Asked Questions-FAQ
Use this section to find answers to troubleshooting questions. This section includes:
• Frequently asked questions (FAQ)
• Bare-metal deployment issues on page 154
Topics:
• Frequently Asked Questions-FAQ
• Bare-metal deployment issues
Frequently Asked Questions-FAQ
This section contains some common questions and solutions.
Export All button fails to export to .CSV file in Google
chrome
After registering a vCenter server, if you add a host and create a connection profile, and then view the inventory details of the host, the
Export All button returns a failure. The Export All button does not export the information to a .CSV file.
NOTE:
In all versions of the Google chrome browser, the Export All button does not export the information to a .CSV file in
Incognito mode.
Resolution: To export information to a .CSV file by using the Export All button in the Google chrome, disable the Incognito mode in
chrome browser.
Version affected: 4.0
iDRAC license type and description are displayed
incorrectly for non-compliant vSphere hosts
If a host is noncomplaint when CSIOR is disabled or has not been run, iDRAC license information is displayed incorrectly although valid
iDRAC license is available. Hence, you can view the host in vSphere hosts list, but when you click the host for details, the information in
iDRAC License Type is displayed as empty and iDRAC License Description is displayed as ”Your license needs to be upgraded".
Resolution: To fix this issue, enable CSIOR on a reference server.
Version affected: 4.0
Dell provider is not displayed as health update provider
When you register a vCenter server with OMIVV and then upgrade the vCenter server version, such as from vCenter 6.0 to vCenter 6.5,
the Dell provider is not displayed in the Proactive HA provider list.
Resolution: You can upgrade a registered vCenter for non-administrator users or administrator users. To upgrade to the latest version of
the vCenter server, see the VMware Documentation and then perform either of the following options, as applicable:
• For non-administrator users:
1. Assign extra privileges to non-administrator users, if necessary. See Required privileges for non-administrator users on page 13.
2. Reboot the registered OMIVV appliance.
3. Log out from web client and then log in again.
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136 Frequently Asked Questions-FAQ