Users Guide

• if you select ‘All registered vCenters’ in the Initial Configuration wizard, and there are some vCenters with no hosts.
• when vCenters where some have inventory or warranty tasks already scheduled.
• when some vCenters with no inventory or warranty schedule set yet.
Resolution: Run the setting of inventory and warranty schedule separately again from the Settings page for the vCenters.
Versions Affected: 2.2 and later
Installation date appears as 12-31-1969 for some of the
firmware on the firmware page
In web client, the installation date appears as 12/31/1969 for some firmware items on the firmware page for a host. If the firmware
installation date is not available, the old date is displayed.
Resolution: If you see this old date for any firmware component, consider that the installation date is not available for it.
Versions Affected: 2.2 and later
Successive global refresh cause exception to be thrown in
the recent task window.
If you try to press the refresh button repeatedly, the VMware UI might throw an exception.
Resolution: You can dismiss this error and can continue.
Version Affected: 2.2 and later
Why is web client UI distorted for few Dell screens in IE 10
Sometimes when a popup dialog is displayed, the data in the background might become white and is distorted.
Resolution: Close the dialog box; the screen returns back to normal.
Version Affected: 2.2 and later
I am not seeing OpenManage Integration icon in web client
even if registration of plug-in to vCenter was successful
OpenManage Integration icon is not displayed in the web client unless the vCenter web client services are restarted. When you register
the OpenManage Integration for VMware vCenter appliance, the appliance is registered with the web client. If you unregister the
appliance and then either re-register the same version or register a new version of the appliance, it successfully registers, but the OMIVV
icon may not appear in the web client. This is due to a caching issue from VMware. To clear the issue, ensure that you restart the web
client service on the vCenter Server. Then the plug-in is displayed in the UI.
Resolution: Restart the web client service on the vCenter server.
Version Affected: 2.2 and later
Even if repository has bundles for selected 11G system,
firmware update displaying that there are no bundles for
firmware update
When the host is added to the connection profile in lockdown mode, the inventory kicks off but fails stating that “No Remote Access
Controller was found or Inventory is not supported on this host.” Inventory is supposed to work for a host in lockdown mode.
If you put the host in lockdown mode or remove a host from lockdown mode, ensure that you wait for 30 minutes before performing the
next operation. If you use a 11G host for firmware update, the firmware update wizard does not display any bundles even if the repository
has bundles for that system. This occurs because the 11G host might have not been configured for OMSA to send traps to OpenManage
Integration.
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Frequently Asked Questions-FAQ