Users Guide

Table Of Contents
Why is chassis global health still healthy when some of
power supply status has changed to critical?
The global health of the chassis about the power supply is based on the redundancy policies and whether the chassis power needs are
satisfied by the PSU that are still online and functional. So even if some of the PSU is out of power, the overall power requirement of the
chassis are met. So the global health of the chassis is Healthy. For more details on the Power Supply and Power Management look in the
user’s Guide for Dell PowerEdge M1000e Chassis Management Controller Firmware document.
Why is processor version displayed “Not Applicable” in
processor view in system overview page?
In PowerEdge 12
th
Generation Dell servers and higher generations, the processor version is in the Brand column. In lower generation
servers, processor version is shown in the Version column.
Why exception is returned when I click finish after editing
connection profile through web client?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. The connection profile can be edited
through the web client.
Resolution: Re-registering the vCenter server to the same appliance does not solve this. A new setup registered with FQDN is required.
Why connection profiles to which host belongs to when I
create\edit connection profile in web GUI cannot be seen?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. Re-registering the vCenter server to
the same appliance does not solve this issue. A new setup registered with FQDN is required.
Why is select host window in web UI is blank on editing
connection profile?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. Re-registering the vCenter server to
the same appliance does not solve this issue. A new setup registered with FQDN is required.
Why error message is displayed after clicking firmware
link?
If you have a slow network speed (9600BPS), you may get a communication error message. This error message may display when you
click the firmware link in the vSphere Client for the OpenManage Integration for VMware vCenter. It happens when the connection times
out while trying to obtain the software inventory list. Microsoft Internet Explorer initiates this time out. For the Microsoft Internet Explorer
versions 9/10, the default “Receive Time out” value is set to 10 seconds. Fix this issue by using the following steps:
Troubleshooting
121