Users Guide

Table Of Contents
Using OMIVV to update the Intel network card with
firmware version of 13.5.2 is not supported
There is a known issue with the Dell PowerEdge 12th generation servers and some Intel network cards with the firmware version of 13.5.2.
Updating some models of Intel network cards at this version of firmware fails when the firmware update is applied by using the Lifecycle
Controller. Customers with this version of firmware must update the network driver software by using an operating system. If the Intel
network card has a version of firmware other than 13.5.2, you can update using OMIVV. For more information, see http://
en.community.dell.com/techcenter/b/techcenter/archive/2013/03/20/intel-network-controller-card-with-v13-5-2-firmware-cannot-be-
upgraded-using-lifecycle-controller-to-v13-5-6.aspx
NOTE: Note: When using one-to-many firmware update, avoid selecting Intel network adapters that are at version
13.5.2, as the update fails and stops the update task from updating remaining servers.
Using OMIVV to update Intel network network card from
14.5 or 15.0 to 16.x fails due to staging requirement from
DUP
This is a known issue with NIC 14.5 and 15.0. Ensure that you use the custom catalog to update the firmware to 15.5.0 before updating
the firmware to 16.x.
Version Affected: All
Why trying firmware update with invalid DUP, hardware
update job status on vCenter console neither fails nor
times-out for hours, although job status in LC prompts as
‘FAILED’?
When the invalid DUP is picked for firmware update, the status of the task in the vCenter console window remains ‘In Progress’ but the
message is changed to the reason of failure. This is a known VMware defect and will be fixed in the future releases of VMware vCenter.
Resolution: The task must be canceled manually.
Version Affected: All
Why does Administration Portal display unreachable
update repository location?
If you provide an unreachable Update Repository path, the “Failed: Error while connecting to the URL…. ” error message is displayed on
the top of the Appliance Update view. However, the Update Repository Path is not cleared to the value before update.
Resolution: Move out of this page to another page and ensure that the page is refreshed.
Version Affected: All
Why did system not enter maintenance mode when I
performed one-to-many firmware update?
Some firmware updates do not require rebooting the host. In that case, the firmware update is performed without putting the host into
maintenance mode.
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Troubleshooting