Users Guide

NOTE: The thumbprint appears as a sequence of numbers and letters after the equal sign, which is as follows: SHA1
Fingerprint= ea:87:e1:50:bb:96:fb:be:1f:a9:5a:3c:1d:75:b4:8c:30:db:79:71
Extracting thumbprint by using the Command Line on Windows installation
Perform the following steps:
1. Move or upload the old_machine.crt certificate to PSC in the C:\certificates\old_machine.crt location that is created in
step 1 of retrieving the old certificate procedure. You can use Windows Secure Copy (WinSCP) or another SCP client to move or
upload the certificate.
2. Connect to External Platform Services Controller through remote desktop connection.
3. Open command prompt in administrative mode.
4. Run the following command to extract the thumbprint: "%VMWARE_OPENSSL_BIN%" x509 -in c:\certificates
\old_machine.crt -noout -sha1 –fingerprint
NOTE: The thumbprint appears as a sequence of numbers and letters after the equal sign, which is as follows: SHA1
Fingerprint=09:0A:B7:53:7C:D9:D2:35:1B:4D:6D:B8:37:77:E8:2E:48:CD:12:1B
Run the ls_update_certs.py with the old thumbprint. Log out and log in to the vCenter Web client after the services are updated
successfully. The Dell plug-in launches successfully.
Firmware Update Wizard shows a message mentioning
that the bundles are not retrieved from firmware
repository. How can I continue with the firmware update?
In Web client, when you are running the Firmware Update wizard for a single host, the Select Components screen displays the firmware
details for the components. If you select the desired firmware updates and click Back twice to arrive at the Welcome page and then click
Next, a message is displayed mentioning that the bundles are not retrieved from firmware repository in the Select Update Source
screen.
Resolution: You can select the desired firmware updates and click Next to continue with the firmware update.
Version Affected: 3.0 and later
In Administration Console, why Update Repository Path is
not set to default path after I reset appliance to factory
settings?
After you reset the appliance, go to the Administration Console, and then click APPLIANCE MANAGEMENT in the left pane. In the
Appliance Settings page, the Update Repository Path is not changed to the default path.
Resolution: In Administration Console, manually copy the path in the Default Update Repository field to the Update Repository
Path field.
Why firmware update for 30 hosts at cluster level fails
VMware recommends you to build clusters with identical server hardware. For firmware update at a cluster level with the number of hosts
that is near the maximum limit for a cluster (as recommended by VMware) or composed of different models of Dell servers, use vSphere
web client.
Why warranty and inventory schedule for all vCenters is
not applying when selected from the job queue page?
Navigate to Dell Home > Monitor > Job Queue > Warranty/Inventory History > Schedule. Select a vCenter and select the modify
schedule button. When a dialog is displayed, you can view a check box with the Apply to All Registered vCenters message. When you
select the check box and press Apply, the setting is applied to a particular vCenter that you had initially selected and not all vCenters. The
Apply to All Registered vCenters is not applicable when warranty or inventory schedule is modified from the Job Queue page.
Troubleshooting
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