Users Guide

times-out for hours, although job status in LC prompts as
‘FAILED’?
When the invalid DUP is picked for firmware update, the status of the task in the vCenter console window remains ‘In Progress’ but the
message is changed to the reason of failure. This is a known VMware defect and will be fixed in the future releases of VMware vCenter.
Resolution: The task must be canceled manually.
Version Affected: All
Why does Administration Portal display unreachable
update repository location?
If you provide an unreachable Update Repository path, the “Failed: Error while connecting to the URL…. ” error message is displayed on
the top of the Appliance Update view. However, the Update Repository Path is not cleared to the value before update.
Resolution: Move out of this page to another page and ensure that the page is refreshed.
Version Affected: All
Why did system not enter maintenance mode when I
performed one-to-many firmware update?
Some firmware updates do not require rebooting the host. In that case, the firmware update is performed without putting the host into
maintenance mode.
Why is chassis global health still healthy when some of
power supply status has changed to critical?
The global health of the chassis about the power supply is based on the redundancy policies and whether the chassis power needs are
satisfied by the PSU that are still online and functional. So even if some of the PSU is out of power, the overall power requirement of the
chassis are met. So the global health of the chassis is Healthy. For more details on the Power Supply and Power Management look in the
user’s Guide for Dell PowerEdge M1000e Chassis Management Controller Firmware document.
Why is processor version displayed “Not Applicable” in
processor view in system overview page?
In PowerEdge 12
th
Generation Dell servers and higher generations, the processor version is in the Brand column. In lower generation
servers, processor version is shown in the Version column.
Why exception is returned when I click finish after editing
connection profile through web client?
This happens when the vCenter server is registered to the appliance through IP instead of FQDN. The connection profile can be edited
through the web client.
Resolution: Re-registering the vCenter server to the same appliance does not solve this. A new setup registered with FQDN is required.
Troubleshooting
121