Users Guide

The Dell provider is now listed in the Proactive HA provider list.
Version affected: 4.0
Why is inventory failing when performing firmware update
task on ESXi 5.x host?
After registering a vCenter server, if you perform firmware update task on an ESXi 5.x host and select iDRAC as the component from the
Select Component screen, the ESXi in the host might not be synchronized with the new iDRAC IP, thereby resulting in an invalid iDRAC
IP provided to OMIVV. Hence, you cannot run inventory successfully on that host.
Resolution: To resolve this issue, restart the sfcdb daemon on the ESXi host. See https://kb.vmware.com/selfservice/microsites/
search.do?language=en_US&cmd=displayKC&externalId=2077693 for more information.
Version affected: 4.0
Host inventory or test connection fails due to invalid or
unknown iDRAC IP. How can I get a valid iDRAC IP?
The host inventory or test connection fails due to invalid or unknown iDRAC IP and you receive messages such as "network latencies or
unreachable host", "connection refused", "operation has timed out", "WSMAN", "no route to host", and "IP address: null".
1. Open the iDRAC virtual console.
2. Press F2 and navigate to Troubleshooting Options.
3. In Troubleshooting Options, navigate to Restart Management Agents.
4. To restart the management agents, press F11.
A valid iDRAC IP is now available.
NOTE:
Host inventory can also fail when WBEM service is not enabled. See Creating connection profile on page 40 for
more information about WBEM service.
On running fix noncompliant vSphere hosts wizard, why
the status of a specific host is displayed as "Unknown"?
When you run the fix noncompliant vSphere hosts wizard to fix noncompliant hosts, the status of a specific host is displayed as
"Unknown". The unknown status is displayed when iDRAC is not reachable.
Resolution: Verify the iDRAC connectivity of the host and ensure that inventory is run successfully.
Version affected: 4.0
Dell privileges that are assigned while registering the
OMIVV appliance are not removed after unregistering
OMIVV
After registering vCenter with an OMIVV appliance, several Dell privileges are added to the vCenter privilege list. Once you unregister
vCenter from the OMIVV appliance, the Dell privileges are not removed.
NOTE: Although the Dell privileges are not removed, there is no impact to any OMIVV operations.
Version Affected: 3.1
Troubleshooting
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