Users Guide

iDRAC license type and description are displayed
incorrectly for non-compliant vSphere hosts
If a host is noncomplaint when CSIOR is disabled or has not been run, iDRAC license information is displayed incorrectly although valid
iDRAC license is available. Hence, you can view the host in vSphere hosts list, but when you click the host for details, the information in
iDRAC License Type is displayed as empty and iDRAC License Description is displayed as ”Your license needs to be upgraded".
Resolution: To fix this issue, enable CSIOR on a reference server.
Version affected: 4.0
Dell icon is not displayed after unregistering vCenter from
earlier OMIVV version and then registering same vCenter
with later OMIVV version
If you unregister an earlier OMIVV version with vCenter server, and then register a later OMIVV version with the same vCenter server,
there is an entry in the vsphere-client-serenity folder, which is old data from the earlier OMIVV version. Hence, the Dell icon is not
displayed after registering the later OMIVV version as old data specific to the earlier OMIVV version exists in the vsphere-client-serenity
folder of the vCenter appliance.
Resolution: Perform the following steps:
1. Go to /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity folder in the vCenter appliance and
see that old data exists, such as:
• com.dell.plugin.OpenManage_Integration_for_VMware_vCenter_WebClient-3.0.0.197
2. Manually delete the folder corresponding to the earlier OMIVV version.
3. Restart the vSphere web client service on the vCenter server.
Version affected: All
Configuration wizard settings are overridden by default
settings each time it is invoked
After you configure inventory, warranty retrieval schedules; events and alarms in the initial configuration wizard and then relaunch the
configuration wizard again, the previous inventory and warranty retrieval schedules are not retained. The inventory and warranty
schedules are reset to the default settings each time the configuration wizard is invoked, whereas the events and alarms retain the
updated settings.
Resolution/Workaround: Replicate the previous schedule in the inventory and warranty schedule pages before completing the wizard
functions so that the previous schedule is not overridden by the default settings.
Version affected: 3.0 and later
Dell provider is not displayed as health update provider
When you register a vCenter server with OMIVV and then upgrade the vCenter server version, such as from vCenter 6.0 to vCenter 6.5,
the Dell provider is not displayed in the Proactive HA provider list.
Resolution: You can upgrade a registered vCenter for non-administrator users or administrator users. To upgrade to the latest version of
the vCenter server, see the VMware Documentation and then perform either of the following options, as applicable:
• For non-administrator users:
1. Assign extra privileges to non-administrator users, if necessary. See Required privileges for non-administrator users on page 12.
2. Reboot the registered OMIVV appliance.
3. Log out from web client and then log in again.
• For administrator users:
1. Reboot the registered OMIVV appliance.
2. Log out from web client and then log in again.
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Troubleshooting