Users Guide
7. Enter the extension key com.dell.plugin.openManage_integration_for_VMware_vCenter_WebClient, and
then click Invoke method.
8. Turn o the OpenManage Integration for VMware vCenter virtual appliance and delete it.
Entering a Password in the Backup Now Screen Receives an Error Message
If you are using a low resolution monitor, the Encryption Password eld is not visible from the BACKUP NOW window. You must
scroll down the page to enter the encryption password.
My Firmware Update Failed. What Do I Do?
Check the virtual appliance logs to see if the tasks timed out. If so, iDRAC needs to be reset by performing a cold reboot. Once the
system is up and running, check to see if the update was successful by either running an inventory or using the Firmware tab.
My vCenter Registration Failed. What Can I Do?
vCenter registration can fail due to communication issues, therefore if you are experiencing these issues one solution is to use a
static IP address. To use a static IP address, in the Console tab of the OpenManage Integration for VMware vCenter and select
Congure Network → Edit Devices and enter the correct gateway and FQDN (Fully Qualied Domain Name). Enter the DNS
server name under Edit DNS Cong.
NOTE: Make sure that the virtual appliance can resolve the DNS server you entered.
Performance during Connection Prole Test Credentials is extremely slow or unresponsive.
The iDRAC on a server has only one user (for example, only root) and the user is in a disabled state, or all users are in a disabled
state. Communicating to a server in a disabled state causes delays. To x this issue, you can either x the disable state of the server,
or reset iDRAC on the server to re-enable the root user to default setting.
To x a server in a disabled state:
1. Open the Chassis Management Controller console and select the disabled server.
2. To automatically open the iDRAC console, click Launch iDRAC GUI.
3. Navigate to the user list in iDRAC console, and choose one of the following:
• iDRAC 6 : Select iDRAC settings → Network/Security tab → Users tab.
• iDRAC 7 : Select iDRAC settings → Users tab.
• iDRAC 8 : Select iDRAC settings → Users tab.
4. To edit the settings, in the User ID column, click the link for the admin (root) user.
5. Click Congure User, and then click Next.
6. In the User Conguration page for the selected user, select the check box next to Enable user, and then and click Apply.
Does the OpenManage Integration for VMware vCenter support the VMware vCenter Server
appliance?
Yes, the OpenManage Integration for VMware vCenter supports the VMware vCenter Server appliance.
Does the OpenManage Integration for VMware vCenter support the vSphere Web Client?
Yes, the OpenManage Integration for VMware vCenter supports the VMware vSphere Web client.
In the Administration Console, why the Update Repository Path is not set to default path after I
reset the appliance to factory settings?
After you reset the appliance, go to the Administration Console, and then click APPLIANCE MANAGEMENT in the left pane. In the
Appliance Settings page, the Update Repository Path is not changed to default path.
85