Users Guide

Version Affected: 2.2 and later
On running a warranty retrieval job, the warranty job
status is not listed in the Warranty Job Queue page
If your network needs proxy details to connect to the internet and the proxy is not set on the OMIVV appliance, the warranty retrieval job
fails and the job is not listed under warranty job queue.
Resolution: Set the proxy details and trigger the warranty job again.
Version Affected: All
Why is the DNS configuration settings restored to original
settings after appliance reboot if using DHCP for appliance
IP and DNS settings overwritten
There is a known defect where statically assigned DNS settings are replaced by values from DHCP. This can happen when DHCP is used
to obtain IP settings, and DNS values are assigned statically. When the DHCP lease is renewed or the appliance is restarted the statically
assigned DNS settings are removed. Resolution: Statically assign IP settings when the DNS server settings will be different from DHCP.
Version Affected: All
Using OpenManage Integration for VMware vCenter to
update an Intel Network card with the firmware version of
13.5.2 is not supported.
There is a known issue with Dell PowerEdge 12th generation servers and some Intel Network cards with the firmware version of 13.5.2.
Updating some models of Intel network cards at this version of firmware fails when the firmware update is applied using the Lifecycle
Controller. Customers with this version of firmware must update the network driver software using an operating system. If the Intel
Network card has a version of firmware other than 13.5.2, you can update using OpenManage Integration for VMware vCenter. For more
information, see http://en.community.dell.com/techcenter/b/techcenter/archive/2013/03/20/intel-network-controller-card-with-
v13-5-2-firmware-cannot-be-upgraded-using-lifecycle-controller-to-v13-5-6.aspx
NOTE:
Note: When using the one-to-many firmware update, avoid selecting Intel network adapters that are at version
13.5.2, as the update will fail and stop the update task from updating remaining servers.
Using OpenManage Integration for VMware vCenter to
update an Intel Network card from 14.5 or 15.0 to 16.x fails
due to staging requirement from DUP
This is a known issue with NIC 14.5 and 15.0. You must use the custom catalog to update the firmware to 15.5.0 first before updating the
firmware to 16.x.
Version Affected: All
On trying a firmware update with an invalid DUP, the
hardware update job status on the vCenter console neither
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Troubleshooting