Users Guide

My vCenter Registration Failed. What Can I Do?
vCenter registration can fail due to communication issues, therefore if you are experiencing these issues one solution is
to use a static IP address. To use a static IP address, in the Console tab of the OpenManage Integration for VMware
vCenter and select Configure Network → Edit Devices and enter the correct gateway and FQDN (Fully Qualified Domain
Name). Enter the DNS server name under Edit DNS Config.
NOTE: Make sure that the virtual appliance can resolve the DNS server you entered.
Performance during Connection Profile Test Credentials is extremely slow or
unresponsive
The iDRAC on a server has only one user (for example, only root ) and the user is in a disabled state, or all users are in a
disabled state. Communicating to a server in a disabled state causes delays. To fix this issue, you can either fix the
disable state of the server, or reset iDRAC on the server to re-enable the root user to default setting.
To fix a server in a disabled state:
1. Open the Chassis Management Controller console and select the disabled server.
2. To automatically open the iDRAC console, click Launch iDRAC GUI.
3. Navigate to the user list in iDRAC console, and choose one of the following:
• iDRAC 6 : Select iDRAC settings → Network/Security tab → Users tab.
• iDRAC 7 : Select User authentication.
4. To edit the settings, in the User ID column, click the link for the admin (root) user.
5. Click Configure User, and then click Next.
6. In the User Configuration page for the selected user, select the check box next to Enable user, and then and click
Apply.
Does the OpenManage Integration for VMware vCenter support the VMware vCenter
Server appliance?
Yes, the OpenManage Integration for VMware vCenter supports the VMware vCenter Server appliance.
Does the OpenManage Integration for VMware vCenter support the vSphere Web Client?
Yes, the OpenManage Integration for VMware vCenter supports the VMware vSphere Web client.
Bare Metal Deployment Issues
This section deals with issues found during the deployment process.
Auto-Discovery and Handshake Prerequisites
• Prior to running auto-discovery and handshake, make sure that iDRAC and Lifecycle Controller firmware and BIOS
versions meet the minimum recommendations.
• CSIOR must have run at least once on the system or iDRAC.
Hardware Configuration Failure
• Before initiating a deployment task, make sure the system has completed CSIOR and is not in the process of
rebooting.
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