Users Guide

Table Of Contents
SCVMM crashes while importing OMIMSSC console extension
SC2016 VMM RTM build 4.0.1662.0 Administrator console may crash when importing OMIMSSC console extension.
As a workaround, upgrade SCVMM using the 4094925 KB article available at support.microsoft.com/kb/4094925, and
then import the OMIMSSC console extension.
Failed to login to OMIMSSC console extensions
OMIMSSC console extension login fails with following error message: Failed to login. Ensure to use correct
credentials or check if account is locked in Active Directory.
As a workaround, ensure to use correct credentials and ensure account is not locked in Active Directory. In case of account
lock out in Active Directory, retry logging in after few minutes based on Active Directory account lockout policy. For more
information on Active Directory account lockout policies see, Microsoft Documentation.
SC2012 VMM SP1 crashing during update
After upgrading to SC2012 VMM SP1, when importing OMIMSSC console extension to SC2012 VMM UR5 or later, the SCVMM
console may crash.
For information about this issue and resolving the issue, see issue 5 in the knowledge base URL:
support.microsoft.com/kb/2785682.
As a workaround, update SCVMM irrespective of the version of the update rollup that is installed.
OMIMSSC admin portal scenarios
This section has all the troubleshooting information related to OMIMSSCs admin portal
Error message while accessing OMIMSSC admin portal through
Mozilla Firefox browser
When accessing the OMIMSSC admin portal by using Mozilla Firefox browser, you get the following warning message: Secure
Connection Failed.
As a workaround, delete the certificate created from a previous entry of the admin portal in the browser. For information about
deleting certificate from Mozilla Firefox browser, see support.mozilla.org
Failure to display Dell EMC logo in OMIMSSC admin portal
When the OMIMSSC admin portal is launched on a Windows 2016 default IE browser, the admin portal is not displayed with the
Dell EMC logo.
As a workaround, do one of the following:
Upgrade IE browser to the latest version.
Delete the browsing history, and then add the OMIMSSC admin portal URL to browsers favorite list.
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Troubleshooting