Users Guide

Table Of Contents
Changing of polling and notification bell color after updating the
frequency
If a managed server is not discovered in OMIMSSC, and you change the frequency of polling and notification option, the bell
color changes to yellow after sometime, even if there are no changes in the catalog.
As a workaround, discover managed servers and then change the frequency of polling and notification option.
Operating system deployment scenarios in OMIMSSC
This section has all the troubleshooting information related to operating system, or hypervisor (for SCVMM) deployment using
Operational Template in OMIMSSC.
Operating system deployment generic scenarios
This section has all the generic troubleshooting information related to operating system deployment.
Failure to deploy Operational Template
After deploying the Operational Template on the selected servers, the attributes or attribute values are not appropriate for the
selected .CSV file, or the iDRAC IP or iDRAC credentials are changed due to the configurations in the template. The job in
iDRAC is successful, however the status of this job in OMIMSSC is shown as unsuccessful or failure due to invalid .CSV file, or
the job cannot be tracked due to the iDRAC changes on the target server.
As a workaround, ensure the selected .CSV file has all the proper attributes and attribute values, and the iDRAC IP or
credentials do not change due to the configurations in the template.
Failure to save an Operational Template
When you are creating an Operational Template, if you select and clear a dependent attributes check box having pool value, you
are not able to save the Operational Template with the following error message:
Select atleast one attribte, under the selected components, before creating the
Operational Template.
As a workaround, perform any one of the following:
Select any other dependent attribute having pool value or the same dependent attribute and save the Operational Template.
Create a new Operational Template.
Failure to deploy Windows Server 2016 operating system on AMD servers
Windows Server 2016 operating system deployment on AMD platforms does not support x2apic. Hence the operating system
deployment fails.
As a workaround, edit the operational template used for deployment, select the BIOS component, and disable the BIOS x2apic
and logical processor settings. Then retry the deployment using this template. For more information see Dell EMC AMD Server
will hang on the Windows Logo while installing Windows Server 2016 KB article.
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Troubleshooting