Reference Guide

Auditing and logging
Appliance logs
Appliance logs display all OMIMSSC Appliance-specific log messages such as restarting OMIMSSC appliance. You can view this
category of messages only from OMIMSSC Admin Portal.
For more information on specific logs and filters see, Jobs and Log Center section in OpenManage Integration for Microsoft
System Center Version 7.3 for Microsoft Endpoint Configuration Manager and System Center Virtual Machine Manager Version
7.3 User's Guide.
Web server logs
The admin user can use the OMIMSSC administration console to generate a troubleshooting bundle with all the relevant logs.
For more information, see Download troubleshooting bundle .
The read only account helps troubleshoot the appliance by allowing the user to read various parameters of the appliance at
runtime. For advanced troubleshooting Tech support guides to check specific parameters.
Download troubleshooting bundle
Prerequisites
To generate the troubleshooting bundle, ensure that you log in to Admin portal.
About this task
The troubleshooting bundle contains OMIMSSC appliance logging information that can be used to help in resolving issues or sent
to Technical Support. OMIMSSC does not log any user sensitive data.
Steps
1. On the Admin portal, click Logs under Settings menu.
The Troubleshooting Bundle dialog box is displayed.
2. In the Troubleshooting Bundle dialog box, click Download Troubleshooting Bundle.
Depending on the size of the logs, creating the bundle may take some time.
3. Automatic file download will start. The Troubleshooting Bundle file will be available in download folder as per browser
configuration.
Serviceability
The support website https://www.dell.com/support provides access to licensing information, product documentation,
advisories, downloads, and troubleshooting information. This information helps you to resolve a product issue before you contact
support team.
Special permission is required to login to OMIMSSC for service personnel. If the troubleshooting bundle is not sufficient, the
personnel can enable the root user to collect more information.
Ensure that you install security patches and other updates when they are available, including the OMIMSSC Operating System
update.
Security patches
Periodic OMIMSSC updates that include security updates, and security only updates released as required.
The updates are cumulative and published on the support and OMIMSSC users get notifications on the OMIMSSC upon the
same.
Product and Subsystem Security
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